All Systems Operational
Kareo Clinical (EHR) ? Operational
Kareo Billing (PM, RCM) ? Operational
Kareo Engage ? Operational
Partner EHR ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019

No incidents reported.

Mar 20, 2019
Resolved - This incident has been resolved.
Mar 20, 08:31 PDT
Investigating - The Kareo Engineering team will be completing routine maintenance today Tuesday 3/19 from 4 - 5 PM PST.

During this time clients may be unable to complete the Practice Setup Wizard in the Desktop Application or app.kareo.com. We recommend delaying in practice setup until after the maintenance window is completed.

We apologize for any inconvenience this may cause.
Mar 19, 15:17 PDT
Mar 19, 2019
Resolved - This incident has been resolved.
Mar 19, 15:12 PDT
Update - We are continuing to monitor for any further issues.
Mar 13, 12:01 PDT
Monitoring - Trizetto has a planned data center migration starting at 11:59 p.m. CST on Thursday March 14th until approximately 11:59 p.m. CST on Sunday March 17th. During this transition, all files transmitted between Kareo and TriZetto Provider Solutions will be unavailable for a short period of time.

Impacted customers can expect a minimal processing delay with any claims, remittance files, and other miscellaneous clearinghouse reporting. Regular processing is expected to resume on Monday March 18th.

For any questions regarding this migration please reference the following document:
https://helpme.kareo.com/01_Kareo_PM/Trizetto_Data_Center_Migration_FAQs
Mar 13, 08:48 PDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.