Claim Confirmation Delay

Thursday, Mar 4, 2010 - 03:31:52 PM

Kareo is currently experiencing a delay in the posting of claim confirmation and tracking numbers from the clearinghouses. This issue is not affecting the submission of claims to the clearinghouse & payers just the posting of their response, please do not re-submit any claims you’ve submitted this week that you haven’t gotten the response back yet on

 

Our team is working to resolve the issue as quickly as possible. We apologize for the inconvenience.

 

 

Thank You,

Kareo Support

System Maintenance 3/05 9:00 PM - 2:00 AM PDT

Thursday, Mar 4, 2010 - 03:16:56 PM

Kareo will be unavailable during this period for system maintenance.


Thank You,
Kareo Support Team

System Maintenance 2/05 9:00 PM - 2:00 AM PDT

Friday, Feb 5, 2010 - 09:32:09 AM

Kareo will be unavailable during this period due to standard system maintenance.


Thank You,
Kareo Support Team

System Maintenance 01/22 9:00 PM - 2:00 AM PDT

Friday, Jan 22, 2010 - 01:31:02 PM

Kareo will be unavailable during this period for system maintenance.


Thank You,
Kareo Support Team

System Maintenance 01/15/2010 9:00 PM - 2:00 AM PDT

Thursday, Jan 14, 2010 - 03:53:12 PM

Kareo will be unavailable during this period due to standard system maintenance.


Thank You,
Kareo Support Team

System Maintenance 01/08/2010 9:00 PM - 2:00 AM PDT

Thursday, Jan 7, 2010 - 04:35:06 PM

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,

Kareo Support Team

System Maintenance 01/01/2010 9:00 PM - 2:00 AM PDT

Thursday, Dec 31, 2009 - 01:08:14 PM

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,

Kareo Support Team

System Maintenance 12/25/09 9:00 PM - 2:00 AM PDT

Wednesday, Dec 23, 2009 - 04:21:52 PM

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,

Kareo Support Team

Update Real-time Eligibility with Gateway

Wednesday, Dec 23, 2009 - 09:18:07 AM

Gateway has resolved the technical problems with Real-time Eligibility. Please contact support@kareo.com if you have any additional problems.

We thank you for your patience in this matter.

Kareo Support Team

Real-time Eligibility with Gateway

Tuesday, Dec 22, 2009 - 01:42:59 PM

Kareo is currently experiencing technical problems with Real-time Eligibility due to connectivity issues at Gateway. Gateway is working to resolve this issue as soon as possible. Kareo will update you once this is fixed.

Sorry for any inconvenience that this has caused.

Thank You,

 

Kareo Support Team