Monitoring - Our Network team has identified and are working with our phone carrier to resolve an issue resulting in intermittent problems receiving faxes into our kfax service. This issue has resulted in some clients unable to receive faxes or larger faxes being cut off.

To resolve this issue, we will be working with the carrier to perform emergency maintenance on kfax lines tonight, Thursday Feb 21 at 9pm-12am PS. During the maintenance, the kfax service will not be able to receive any incoming faxes.

We apologize for any inconvenience this issue may have caused.
Feb 21, 10:54 PST
Kareo Clinical (EHR) ? Operational
Kareo Billing (PM, RCM) ? Operational
Kareo Engage ? Operational
Partner EHR ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2019

No incidents reported today.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Resolved - This incident has been resolved.
Feb 8, 08:41 PST
Monitoring - Our Network Operations team will be performing Network Maintenace on Thursday 2/7/19 from 6-9 PM PST

During this time, clients may experience an interruption in access to Kareo applications or degraded performance.

If you experience any issues outside the service window please reach out to the Kareo Support team to research/troubleshoot.

Thank you
Feb 7, 10:24 PST