All Systems Operational
Kareo Clinical (EHR) ? Operational
Kareo Billing (PM, RCM) ? Operational
Kareo Marketing ? Operational
Partner EHR ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2017

No incidents reported today.

Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017
Resolved - We have concluded this issue was caused by Internet Service Provider outages which appear to be resolved at this time. If you are still experiencing this issue, please contact your Internet Service Provider for further assistance.

Thank you,

Kareo Support
Feb 22, 06:18 PST
Identified - After further investigation, we've identified the issue is due to a Comcast outage. If you are experiencing this issue, please reach out to Comcast Support or your Internet Service Provider for further assistance. Your patience and understanding is truly appreciated.

Thank you,

Kareo Support
Feb 21, 08:02 PST
Investigating - Our engineers are currently aware that some customers may not be able to connect to Kareo. At this time, we believe it is limited to customers who use Comcast as their Internet Service Provider. We are working closely with them and will post updates here once available. We apologize for the inconvenience and appreciate you being part of the Kareo family.

Thank you,

Kareo Support
Feb 21, 06:25 PST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Resolved - This issue has been resolved and our Live Chat services are functioning properly.

We apologize for any inconvenience and thank you for your patience.

Thank you,

Kareo Suppor
Feb 16, 12:24 PST
Investigating - Investigating - Our Kareo Live Chat services are experiencing technical difficulties at this time that may prevent a customer from being able to contact our support team through Chat. We are actively working on getting the issue resolved and the services properly restored.

Kareo Support can be contacted via Phone: (888) 775-2736 opt. 3 or by Support Ticket: https://helpme.kareo.com/Contact_Us/Submit_a_Ticket
Feb 10, 08:25 PST
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.