Investigating - We received notification from Care360 indicating they are experiencing an issue with the integration from Care360 to Kareo.

Patient Demographics and/or Superbills may not be transferring from Care360 to Kareo. Please contact Care360 should you have any questions.

Updates will be posted as soon as they are received.

Thank you,

Kareo Support
Mar 27, 07:19 PDT
Kareo Clinical (EHR) ? Operational
Kareo Billing (PM, RCM) ? Operational
Kareo Marketing ? Operational
Partner EHR ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2017

No incidents reported today.

Mar 28, 2017

No incidents reported.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017
Completed - Kareo maintenance scheduled for this Sunday, March 26, between 10am and 11am PDT has been cancelled.

Thank you,

Kareo Support
Mar 24, 09:42 PDT
Scheduled - This Sunday, March 26, we will be conducting planned maintenance between 10am and 11am PDT. Customers and providers will not have access to Kareo as we perform maintenance. We appreciate your patience.

Thank you,

Kareo Support
Mar 22, 06:42 PDT
Mar 23, 2017
Resolved - Our phone vendor has restored service and all systems are now fully operational.

We apologize for any inconvenience this may have caused.
Mar 23, 09:50 PDT
Investigating - At this time we are experiencing issues with our Phone vendor which may result in increased hold time when calling our Support team.

We apologize for any inconvenience this may cause but are actively working to restore regular service levels.

Thank you for your patience while we resolve this issue.
Mar 23, 09:21 PDT
Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017
Completed - The scheduled maintenance has been completed.

Thank you,

Kareo Support
Mar 20, 08:31 PDT
Scheduled - We will be performing maintenance tonight between 8pm and 9pm (PST). Users may be locked out of the web and desktop application during this time frame.

We appreciate your patience.

Kareo Support
Mar 20, 10:15 PDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - Issue has been resolved. Please contact our Support team if you are still experiencing an issue.

Thank you,

Kareo Support
Mar 15, 08:17 PDT
Investigating - We are currently investigating an issue where some users are experiencing performance or latency when trying to access the Clinical Application.

We will provide updates as soon as possible.

Thank you for your patience,

Kareo Support
Mar 15, 07:38 PDT