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Minor System Update

Thursday, Jun 28, 2007 - 07:35:48 PM

We released a minor software update on Thursday evening at 7:20 PM PDT.  The update included changes to the server and to Kareo (the update is v1.43.2732.20826), and contained the following fixes:


  • Printing: Fixed the CMS-1500 (new with NPI) form that contained the background image of the form. (FB22217)
  • Encounter Detail: Fixed a problem where users were unable to use ticket numbers when entering Encounters and selecting Save & New. (FB22222)
  • Patient Detail: Fixed a problem where the Add New Policy button didn't display anymore when creating an insurance policy from the patient. (FB22223)
  • Encounters Dashboard: Fixed a problem that left the Clearinghouse Reports link always hidden. (FB22206)

System Update: New Version Released

Sunday, Jun 17, 2007 - 01:42:07 AM

On Saturday night, we released a new version of Kareo (v1.43.2723.34873).  The following is a list of new features and bug fixes included in this release.

New Features List

  • Enrollment No Longer Required for Patient Statement Services
  • Unlicensed Features Hidden Based on Subscription Edition
  • Kareo Rejection Troubleshooting Guide
  • Kareo Provider and Group Number Guide
  • ERAs with Hyperlinks to Encounters and Claims
  • New Encounter Forms Available
  • Set Up Automatic Alerts by Collection Category
  • Insurance Collections Summary Report
  • Insurance Collections Detail Report
  • Unapplied Analysis Report
  • Customer Account Summary Report
  • Customer Account Detail Report
  • Run the Key Indicators Summary Report by Service Date
  • New Customization Options for Adjustment Summary & Detail Reports
  • Configure Taxonomy Code to Print in Box 33B of CMS 1500 Form
  • New CMS 1500 Form with NPI Now the Default Paper Form
  • Transactions in Claim Record Now Consistent with Payment Record
  • Encounter ID Added to Track Claims Status Task
  • New Ordering of Claims on Track Claims Status Task
  • Guarantor Name Automatically Copied to Insured Name

Bug Fixes List

  • Eliminate Error when Posting Payments with Reversals
  • New CMS 1500 Form: Correct Box 33A for Providers Billing Individually
  • New CMS 1500 Form: Remove Provider Name from Box 33B
  • New CMS 1500 Form: Print Phone Number in Box 7 When Insured is Not Patient
  • New CMS 1500 Form: Print Correct Condition Date in Box 16
  • New CMS-1500 Form: Print Minutes Correctly for Anesthesia Billing
  • Rename Condition Date to "Date of Same or Similar Illness"
  • Fix MassHealth Claim Form 5 to Correctly Print the "To" Service Date
  • Ensure Key Indicators Update Correctly on Dashboard
  • Display Correct Payment Posting Date on Payment Record
  • Ensure that Clearinghouse Reports & ERA Counts are Correct on Dashboard
  • Enforce Closing Date By Preventing Payment Changes to Encounter Record
  • Prevent Error in Track Claims Status Task
  • Eliminate Error in Rare Scenario Involving Encounter Record
  • Fix Payment Deletion to Delete All Associated Transactions
  • Enhance Performance of Payment Screen
  • Use Default Adjustment Correctly on Payment Record
  • Order Transactions Correctly on Payment Record
  • Display Date of Service Ranges Correctly on ERAs
  • Prevent Entry of Guarantor Name When Patient Relationship is Self
  • Correct Refund Report to Match Key Indicators Summary Report

You can find more information by reading the complete release notes.

Kareo System Maintenance: Feature Release 6/16/2007

Friday, Jun 15, 2007 - 10:07:28 AM

Starting 6/16/2007 (Saturday) at 7:00PM PDT, the Kareo application will be unavailable through 2:00AM PDT on 6/17/2007 (Sunday) as we're introducing feature upgrades into the product. 

Weekend Kareo System Maintenance Cancelled

Friday, Jun 1, 2007 - 04:55:04 PM

The Kareo system maintenance originally scheduled for 7:00PM to 9:00PM PDT Saturday 6/2/07 has been cancelled.