Kareo | Help and Support

Important Message from MedAvant

Date Range: October 8 – October 9, 2007

Details:
MedAvant received the following Production Issue Alert from Blue Shield of California (Payer ID BS001):

“Issue:
As a result of system maintenance performed on Sunday, Oct. 7th Blue Shield may have rejected claims in error submitted by you or on behalf of your client.  This issue may impact professional and institutional claims submitted on October 8 – October 9, 2007.

Result:
Claims would be incorrectly rejected for the following HIPAA errors:

Professional:
H11617
H21084
H45141
H45233

Institutional:
H11617
H21084
H30201
H45138

Impact:
Information provided on your Blue Shield reports will show claims rejected with the above noted errors. In addition, there may be rejections for duplicates that will be reflected on your Validation reports.

Action:
Blue Shield of California is reprocessing all of the files that contained claims that rejected in error. No action is required for our trading partners. We apologize for any inconvenience this may have caused.”

You may reach the Blue Shield EDI Help Desk at 1-800-480-1221 if you need further assistance.

Submitter Actions:
None

Notification ID: 20071011-01

by KareoSupport to Electronic Claims