Outstanding INS Responses for Several Payer ID’s
Thursday, Jan 31, 2008 - 09:15:54 AM
Important Message from MedAvant
Date Range: Dec 10, 2007 to present
Affected Payer Names and Payer IDs:
OPT01 - Optimum Choice For AMERICAN RAD
00096 - Mamsi Life & Health Ins
52152 - Optimum Choice Of The Carolina's
52149 - Alliance PPO Inc
52148 - Mamsi Life And Health Ins
MA001 - Mid-Atlantic Medical Services Insurance
Details:
· Internal audits have discovered that some INS responses are outstanding for the aforementioned Payer ID’s and date range.
· In following up with the payer, MedAvant was advised that they are having an internal system issue with generating and posting their claim status reports for all of their submitters. As a result, some Payer claim responses are delayed.
· MedAvant is actively working with the Payer to resolve this issue and we will send an update as soon as the delayed INS responses will be available.
· Please note that only INS responses were delayed. The claims were received and processed successfully at the payer.
· We apologize for this delay.
Submitter Actions:
None
Notification ID: 20080130-03
by KareoSupport to Electronic Claims
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