Erroneous Rejections – Provider Not Enrolled Medicare, Medicaid, and Blues
Tuesday, Mar 4, 2008 - 04:19:23 PM
Important Message from MedAvant
Date Range: 03/03/2008 – 03/04/2008
Details:
We are experiencing a system issue causing erroneous rejections for various payers and an erroneous rejection message on the ‘REC’ reports.
We have determined the source of the error and are in the process of implementing the solution. We apologize for the inconvenience this may have caused. We expect to have the issue resolved and the claims resubmitted today.
Claim Rejections:
The related error messages are:
PROVIDER NUMBER NOT ENROLLED AT MEDAVANT
Affected Payer ID’s and Payer Names:
BS048 – Blue Shield - Arkansas
MR055 – Medicare - Arkansas
MC051 – Medi-Cal - California
MC087 – Medicaid - New Jersey
MPI01 – Motion Picture Industry Health Plan
MR048 - Medicare – Louisiana
SUBMITTER PRIMARY IDENTIFICATION NUMBER MISSING OR INVALID
Affected Payer ID’s and Payer Names:
BS011 - Blue Shield - Alaska
BS047 - Blue Shield - Mississippi
HM006 - Blue Cross - California Care - HMO (Encounters Only)
MC026 - Medicaid - Iowa
MR004 - Medicare - Colorado
MR007 - Medicare - Nevada
MR008 - Medicare - Arizona
MR011 - Medicare - Oregon
MR084 - Medicare - South Dakota
BS010 - Blue Cross – Premera/ Blue Shield - Premera (formerly MSC)/ Premera Blue Cross(formerly Medical Services Corp)
REC Report:
The related error message found at the top of the report is:
PROVIDER: [XXXX] NOT ENROLLED AT MEDAVANT HEALTH
This message does not accurately identify a rejection. Check the totals at the bottom of the report for accurate rejection counts.
Submitter Actions:
MedAvant will resubmit these claims on your behalf. No action is required.
Notification ID: 20080304-02
