Holiday Schedule for Kareo and Clearinghouses

Wednesday, May 21, 2008 - 10:29:23 AM

Important Message regarding Kareo and Clearinghouse Holiday Schedules

Kareo: will close Friday 5/23/08 at 8pm EDT/ 3pm PDT and reopen Tuesday 5/2708 at 9am EDT/ 6am PDT.

MedAvant: will close Friday 5/23/08 at 3pm EDT/ 12pm PDT and reopen Tuesday 5/27/08 at 5am EDT/ 2am PDT

During this time their processing systems will be taken offline for the purpose of relocating them to a new data center.

ยท  All electronic transactions, claim submissions, Real-time Eligibility, ERA, etc.., will not be available.    

Claims received on Friday before 2pm EDT/ 11am PDT will be delivered to the payers on Tuesday May 27th.


Confirmation reports for claims received on Friday will be available beginning Wednesday at 5:00am EDT/ 2am PDT.

Gateway EDI: will be closed on Monday 5/26/08. However, you may continue utilizing EDI services.

Claims received after 3:00pm EDT/ 12pm PDT on Thursday 5/22/08 will be submitted to the payers on Tuesday 5/27/08.

2 comments

Debra May said:

Will this affect the scheduling module? On
Tuesday morning will our practice be able to
work on Kareo as far as scheduling, entering
demographics, etc?
Capitol Spine & Pain Centers

Thursday, May 22, 2008 - 10:12:12 AM

Jason McDonald said:

Deb,

No, this will not have any affect on scheduling.

Thx,
Jason McDonald

Friday, May 23, 2008 - 09:26:46 AM

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