WellCare Erroneous INS messages Payer ID: 14163
Monday, Oct 6, 2008 - 04:27:09 PM
Important Message from MedAvant
Date Range: 07/14/2008 to 09/04/2008
Details:
Medavant has received the notification below from this payer:
WellCare has identified a problem in their processing that resulted in a delay in some claims submitted from July 14 through September 4th that may have been rejected by WellCare without rejection information. The error message reads:
R - NA - Due to invalid information on other claim(s) the entire batch was rejected. Please correct invalid data and resubmit claim (s) electronically. ; LOOP: NA, SEG: NA, FIELD: NA
Wellcare sincerely apologizes for their processing error and any inconvenience it has caused
We sincerely apologize for the inconvenience
Submitter Actions: Submitters should RESUBMIT any claim that has not yet been paid.
Notification ID: 20081002-01
