Patient Statement Issue
Tuesday, Nov 11, 2008 - 02:36:11 PM
Update 11/12: This issue has been resolved.
Kareo is currently experiencing technical problems with the patient statement system. At this time we ask that you do not attempt to submit any patient statement batches. Our team is working to resolve the issue as soon as possible.
We apologize for the inconvenience.
by KareoSupport to Electronic Claims
3 comments
Cari McCormick said:
I sent stmts, I am very sorry
cari
Tuesday, Nov 11, 2008 - 04:54:26 PM
michael said:
What issue? Please be more specific, this means absolutely nothing to us, and we need to know what type of error Kareo is committing now. We are also finding that Kareo is submitting patient bills for missed copays when we have the box unchecked. We will be asking for a refund of the bills that went out with out our knowledge.
Tuesday, Nov 18, 2008 - 10:21:03 AM
michael said:
What issue? Please be more specific, this means absolutely nothing to us, and we need to know what type of error Kareo is committing now. We are also finding that Kareo is submitting patient bills for missed copays when we have the box unchecked. We will be asking for a refund of the bills that went out with out our knowledge.
Tuesday, Nov 18, 2008 - 10:21:04 AM