Kareo | Help and Support

On Monday (1/26), we deployed a minor update to the Kareo application with the following enhancements:

• Improved speed when submitting patient statement batches to Kareo

• Show patient alerts on the Payment Detail screen when posting a payment from an ERA
• Added the Provider field to the Procedure Macro Detail screen which allows the configuration of provider-specific Procedure Macros
• Changed messages to inform customers to email billing@kareo.com for any provider and practice deactivations
• Fixed a bug with the Encounter Detail screen so that the keyboard input focus moves to the Service Start Date field after selecting an Authorization
• Fixed a bug with the Encounter Detail screen so that the keyboard input focus remains in the current row after entering a Procedure Macro
• Fixed a bug that prevented the usage of ticket numbers related to recurring appointments when entering encounters on the Encounter Detail screen
• Fixed a bug that caused an exception during the auto-update check during login to Kareo
• Fixed a bug that caused an exception when saving user preferences in Kareo

by KareoSupport

Update 1/6/09:  This issue has been resolved

Kareo is currently experiencing technical problems affecting the KFax system.  At this time we ask that you do not attempt to fax in any documents.  Our team is working to resolve the issue as soon as possible. We apologize for the inconvenience.

by KareoSupport