Reports Issue

Thursday, Mar 5, 2009 - 09:49:21 AM

Kareo is currently experiencing technical problems with reports.  Our team is working to resolve the issue as soon as possible.  We apologize for the inconvenience.

Update: 03/05/09 10:35AM - The reports issue seems to be resolved now.  Once again, we apologize for the inconvenience and we appreciate your patience.

1 comments

Prasan Pillai said:

We are still having problems with the reports.

System.ApplicationException: There was an error accessing your report.
Please contact IT if the problem persists.


Report:
/BusinessManagerReports/rptProcedurePaymentsSummary

Exception:
An internal error occurred on the report server. See the error log for more details. ---> An internal error occurred on the report server. See the error log for more details. ---> An internal error occurred on the report server. See the error log for more details.

Stack Trace:
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Kareo.Superbill.Reports.ReportingService.Render(String Report, String Format, String HistoryID, String DeviceInfo, ParameterValue[] Parameters, DataSourceCredentials[] Credentials, String ShowHideToggle, String& Encoding, String& MimeType, ParameterValue[]& ParametersUsed, Warning[]& Warnings, String[]& StreamIds)
at Kareo.Superbill.Reports.ReportingServiceHelper.Render(Hashtable parameters, String format, String deviceInfo, Int32& totalPages)

Server stack trace:
at Kareo.Superbill.Reports.ReportingServiceHelper.Render(Hashtable parameters, String format, String deviceInfo, Int32& totalPages)
at Kareo.Superbill.DataProvider.ReportDataProvider.Render(String reportPath, Hashtable parameters, String format, String deviceInfo, Int32& totalPages)
at Kareo.Superbill.BrokerServer.Implementation.ReportBroker.RenderReport(String reportPath, Hashtable parameters, String format, String deviceInfo)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Kareo.Superbill.BrokerServer.Definition.IReportBroker.RenderReport(String reportPath, Hashtable parameters, String format, String deviceInfo)
at Kareo.Superbill.Windows.Tasks.Practice.ReportsV2.ReportV2ViewerTask.Save(String fileName, String fileFormat, String deviceInfo, Boolean showFooter)

Friday, Mar 6, 2009 - 03:27:21 AM

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