Some Capario Network Connectivity Issues are Resolved
Tuesday, Jun 30, 2009 - 09:08:25 AM
Update 7/1, 12:05PM PDT: All connectivity is now fully operational with the exception of our connection for Medicare eligibility, which they hope to have fully operational this today.
You should have all your missing reports and ERA’s by Friday if you don’t please submit a case to support@kareo.com.
Important Message from Capario, formely MedAvant
Date Range: June 29, 2009 to June 30, 2009
Tuesday Morning UPDATE:
• FTP claim file submission access is fully operational.
• The Dial-Up BBS claim file submission is fully operational.
• CSFT(Capario Secure File Transfer) is fully opeational.
• Capario Portal is experiencing intermittent connectivity issues.
• Real-Time transactions (eligibility & claim status) remain unavailable.
• ERA file processing is not available.
Capario is currently processing claim files received Monday and today. We are scheduled to submit claim files to Payer tonight.
REC and INS reports will be delayed. We will provide an update on report availability at 11 a.m. PDT.
Our technical continues to work on resolving all open issues.
Submitter Actions: Clients can resume submitting claim files for processing.
Kareo will be submitting all claims sent since Friday at 10PM PDT to Capario today.
by KareoSupport
1 comments
Tara Ward said:
Are there any new updates with the ERA and clearinghouse files? I haven't received any since June 24th and per the Medicare automated system, we should have several that haven't come through.......
Wednesday, Jul 1, 2009 - 11:34:14 AM