Claim Confirmation Delay

Friday, Apr 9, 2010 - 09:58:54 AM

Kareo is experiencing a delay in the posting of claim and ERA responses from the clearinghouses. This issue is not affecting the submission of claims to the clearinghouse & payers just the posting of claim confirmation reports, clearinghouse tracking numbers, and ERA files. Please do not re-submit any claims you’ve submitted this week that you haven’t gotten the response back yet on

Our team is working to get everything posted as quickly as possible. We apologize for the inconvenience.


Thank You,
Kareo Support

1 comments

Sandie Mulcrone said:

Any idea when this will be resolved. We have not received any ERA since 3/25/2010?

Thanks.

Thursday, Apr 22, 2010 - 07:58:41 PM

The comments to this entry are closed.