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System Maintenance 6/25 7:00PM - 6/26 7:00AM PDT

Thursday, Jun 24, 2010 - 02:48:33 PM

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,

Kareo Support Team

by KareoSupport

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Gateway EDI claim confirmation and ERA delays

Tuesday, Jun 22, 2010 - 01:36:04 PM

Update 6/23: All reports and ERA files from Gateway EDI have been processed and routed to Kareo accounts.

Kareo is currently experiencing a delay in the posting of claim confirmation, tracking numbers, and ERA’s received from the Gateway EDI clearinghouse. This issue is not affecting the submission of claims to the clearinghouse & payers just the posting of their response, please do not re-submit any claims you’ve submitted via Gateway EDI since Friday that you haven’t gotten the response back yet on

Our team is working to resolve the issue as quickly as possible and apologize for the inconvenience.

Thank You,
Kareo Support

by KareoSupport

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System Maintenance 6/18 9:00PM - 6/19 2:00AM PDT

Friday, Jun 18, 2010 - 09:16:49 AM

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,
Kareo Support Team

by KareoSupport

0 comments

Claim Confirmation Delay

Wednesday, Jun 16, 2010 - 09:07:27 AM

Update 6/18: This issue has been resolved and all claim reports and tracking numbers have been posted.

Kareo is currently experiencing a delay in the posting of claim confirmation and tracking numbers from the clearinghouses. This issue is not affecting the submission of claims to the clearinghouse & payers just the posting of their response, please do not re-submit any claims you’ve submitted this week that you haven’t gotten the response back yet on

Our team is working to resolve the issue as quickly as possible. We apologize for the inconvenience.

Thank You,
Kareo Support

by KareoSupport