System Maintenance 7/30 9:00 PM - 7/31 2:00 AM PDT
Friday, Jul 30, 2010 - 08:26:34 AM
Kareo will be unavailable during this period due to standard system maintenance.
Thank You,
Kareo Support Team
by KareoSupport
« June 2010 | Main | August 2010 »
Friday, Jul 30, 2010 - 08:26:34 AM
Kareo will be unavailable during this period due to standard system maintenance.
Thank You,
Kareo Support Team
by KareoSupport
Tuesday, Jul 27, 2010 - 12:27:36 PM
Kareo is experiencing technical problems which are causing system slowness and time outs. Our team is working to resolve the issue as quickly as possible.
We apologize for the inconvenience.
Thank You,
Kareo Support Team
by KareoSupport
Friday, Jul 23, 2010 - 06:02:32 PM
Kareo will be unavailable during this period due to standard system maintenance.
Thank You,
Kareo Support Team
by KareoSupport
Wednesday, Jul 21, 2010 - 11:56:16 AM
Gateway EDI has been informed by Palmetto GBA and Trailblazer Health Enterprises of a delay in the delivery of ERA files dated July 14, 2010 through present. This delay is the result of sporadic connectivity issues affecting large ERA files. Palmetto and Trailblazer are currently working on a resolution to correct the ERA delivery issue. The following payers have been affected:
Northern California Medicare Payer ID 01102
Southern California Medicare Payer ID 01192
Colorado Medicare Payer ID 04102
Nevada Medicare Payer ID 01302
New Mexico Medicare Payer ID 04202
Ohio Medicare Payer ID 16360
Oklahoma Medicare Payer ID 04302
South Carolina Medicare Payer ID 00880
Texas Medicare Payer ID 04402
Virginia Medicare Payer ID 00904
Hawaii Medicare Payer ID 01202
Railroad Medicare Payer ID 00320
Gateway EDI will provide updates as additional information is received from Palmetto and Trailblazer.
Thank You,
Kareo Support Team
by KareoSupport
Monday, Jul 19, 2010 - 04:38:20 PM
Gateway EDI has informed Kareo that Texas, New Mexico, and Oklahoma Medicare ERA files with checks dated 07/14/2010 through present have been delayed. Gateway EDI is working with Trailblazer to correct the issue.
In addition South Carolina Medicare ERA files with checks dated 07/15/2010 through present has been delayed. Palmetto GBA is working to correct the issue.
Also, Nevada and Hawaii Medicare ERA files with checks dated 07/15/2010 through present have been delayed. Palmetto GBA is working to correct the issue.
Gateway EDI will provide updates as additional information becomes available.
Thank You,
Kareo Support Team
by KareoSupport
Friday, Jul 16, 2010 - 08:54:01 AM
Kareo will be unavailable during this period due to standard system maintenance.
Thank You,
Kareo Support Team
by KareoSupport
Thursday, Jul 8, 2010 - 06:45:47 PM
Kareo will be unavailable during this period due to standard system maintenance.
Thank You,
Kareo Support Team
by KareoSupport
Kareo | Support & Status Blog is a weblog which reports and updates on our critical support issues and upcoming software releases.