CMS System Unavailable - Affects all Medicare Eligibility Transactions (270/271)

Wednesday, Sep 15, 2010 - 11:14:30 AM

Update 9/23@ 3:43pm PDT:  This issue has been fixed by CMS, Medicare eligibility is back online.


Effective: September 14, 2010

Details:

Both Gateway EDI and Capario have informed Kareo that the Medicare 270/271 Eligibility system is currently unavailable.  The system is not accepting new eligibility requests; requests to open a socket to connect to the application are being rejected.

This issue has been escalated to CMS/ Medicare IT for review and resolution. We will post addition updates from CMS as we get them.


Sincerely, 
Kareo Support

3 comments

JULIA said:

Hi there,
Is this issue still being resolved? Cos we still dont have access for Medicare eligibility. It's being a week now

Tuesday, Sep 21, 2010 - 10:51:12 AM

JULIA said:

Hi there,
Is this issue still being resolved? Cos we still dont have access for Medicare eligibility. It's being a week now. thank you

Tuesday, Sep 21, 2010 - 10:51:12 AM

Elizabeth said:

Hi there,

this hasn't been working for over a week, do we atleast know a time frame for it to regain access? thank you!

Wednesday, Sep 22, 2010 - 10:30:56 AM

The comments to this entry are closed.