« September 2010 | Main | November 2010 »

System Maintenance 10/29 9:00 PM - 10/30 2:00 AM PDT

Friday, Oct 29, 2010 - 11:01:05 AM

Kareo will be unavailable during this period due to standard system maintenance.


Thank You,
Kareo Support Team

Medicare Eligibility Issue

Tuesday, Oct 26, 2010 - 12:15:09 PM

Update 10/29:  This issue has been resolved.

Kareo received the following message from CMS, regarding eligibility checks.

Date: 10/26/2010

Please note that the Medicare 270/271 Eligibility system is currently returning responses with higher than normal average response times. Some requests are receiving a proper 271 response from Medicare, but the average response time for these requests is higher than normal. The majority of requests are receiving AAA03=42 'System Unavailable' time out responses from the system. This issue has been escalated to CMS IT for review and resolution.

If you have any questions or comments, please contact the Help Desk at 1-866-324-7315 or mcare@cms.hhs.gov

System Maintenance 10/22 9:00 PM - 10/23 2:00 AM PDT

Thursday, Oct 21, 2010 - 04:34:05 PM

Kareo will be unavailable during this period due to standard system maintenance.


Thank You,
Kareo Support Team

System Maintenance 10/15 9:00 PM - 10/16 2:00 AM PDT

Thursday, Oct 14, 2010 - 08:00:38 PM

Kareo will be unavailable during this period due to standard system maintenance.


Thank You,
Kareo Support Team

System Maintenance 10/8 9:00 PM - 10/9 2:00 AM PDT

Thursday, Oct 7, 2010 - 06:21:43 PM

Kareo will be unavailable during this period due to standard system maintenance.


Thank You,
Kareo Support Team