Kareo | Help and Support

The Kareo offices will be closed November 25^th and 26th for Thanksgiving.  All electronic transactions (Claims, ERA, and Patient Statements), will be processed as normal during this period.  Below are the schedules for our clearinghouse partners.  

Capario:  will be closed November 25^th and 26^th. 

During this period: 

• We will accept claims but they will not be processed or sent to the Payer until Monday November 29th.
• Real-time Eligibility will continue to be available throughout the holiday.
• ERAs will be processed and delivered.   

Gateway EDI:  will be closed November 25^th and 26^th.

During this period: 

• Claims will be accepted but they will not be processed or sent to the payer until Monday November 29^th.
• Real-time Eligibility will continue to be available throughout the holiday.

Happy Thanksgiving

Kareo Support Team

by KareoSupport