Kareo | Help and Support

The Kareo offices will be closed Monday May 30th for Memorial Day.  All electronic transactions (Claims, ERA, and Patient Statements), will be processed as normal during this period.  Below are the schedules for our clearinghouse partners.   

 
Capario: will be closed May 30th.   

During this period:

• We will accept claims but they will not be processed, or sent to the payers, until Tuesday, May 31st.
• ERAs, if available from the payer, will be processed and delivered on Monday, May 30th.
• INS responses will be sent on Tuesday, May 31st.
• Real-time Eligibility and Claims Status will be available throughout the holiday. 

Thank You,
Kareo Support Team

by KareoSupport

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,
Kareo Support Team

by KareoSupport

Update 5/17@ 11:30am PDT:  Eligibility services for these payers have been restored.

Date Range: May 17, 2011

Details:

Due to a Trading Partner issue, Real Time connectivity to these payers is currently unavailable.

• 06111 Oxford Health Plans, Inc.
• 62308 Cigna
• 48038 PacifiCare of Washington
• 87726 United Healthcare
• 95174 PacifiCare of Texas
• 95893 PacifiCare of Oregon
• 95959 PacifiCare of California
• 95962 PacifiCare of Colorado
• 95964 PacifiCare of Arizona
• 95999 PacifiCare PPO
• 96903 PacifiCare of Oklahoma

Capario will send an update as soon as connectivity is restored.

Sincerely,

Capario Production Team 

by KareoSupport

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,
Kareo Support Team

by KareoSupport

Kareo will be unavailable during this period due to standard system maintenance.

Thank You,
Kareo Support Team

by KareoSupport